Jefferson County Tax Bill Snafu Overwhelms Collector's Office
Error on real estate and property tax bills blamed on printer.
The calls and visitors to Jefferson County Collector Beth Mahn's office began in earnest Monday morning as taxpayers were seeking an explanation about problems with their real estate and property tax bills. There was so much call volume that virtually every office of county government was unreachable Monday. And although the call volume abated somewhat toward the end of the week, taxpayers often logged a lot of time on hold. Collector Beth Mahn said a customized message was being prepared so that frustrated callers on hold would receive an explanation about tax bill problems in the hope of restoring some semblance of normalcy in the collector's office. The problem, Mahn said, was that taxpayers received their 2012 real estate tax bills, …
