Let me say this—I have been into cable TV since its inception.
In 1981 when my new bride was househunting for us in Kansas City while I worked the midnight shift as a police officer, my only instructions to her were this: the house had to get cable TV so I could watch baseball games with announcers Harry Carey (Cubs) and Skip Carey (Braves.)
So I like cable TV. And while I have written about my trials and tribulations in the last year with Charter Cable, I wasn’t so unhappy—until now.
On Saturday, April 21, Charter is changing the channel lineup. In doing so, a very few select channels will cross over into requiring a digital box.
Some may consider that an upgrade. I don't, and others may not either. Hear me out.
One of the chosen channels for banishment is one of my favorites: Turner Classic Movies. I believe that a large number of TCM fans are older folks, who like me, enjoy movies from the 30s, 40s, 50s, 60s and so forth.
Now local college faculty members have told me students will take a “Film Appreciation” class for what they think is an easy "A", but then walk out when black-and-white movie classics are on the roster.
I’m told some kids nowadays just will not watch a black-and-white movie.
Since TCM does not have advertising, there is not a lot of demographic information available for the channel. One survey I did find showed the largest segment of viewers for TCM were over 65. The next largest segment was my group, ages 55-64. I have to think there are a lot of people in St. Louis County in these two age groups.
I believe this Charter change is really going to irritate, anger, and frustrate many retirees who enjoy TCM.
- First, TCM is going to disappear.
- Then, customers will have to deal with the cable company to get a digital box, and yet another remote control.
- Finally, they are going to have to install this gear. This would be particularly disruptive to a person living in retirement or assisted-living communities.
I am firmly convinced that Charter has done this as a strong-arm marketing tool, forcing customers to "move up" to a digital box.
I also believe this is clearly age discrimination.
They have made no changes for the most popular teenage and young adult channels. MTV and VH-1 will still be on regular cable.
The other viewers who will take a hit are sports fans. The SPEED Channel, the Golf Channel and NBC Sports Channel are all going to require a digital box, too. Personally, I can live without seeing early rounds of non–major golf tournaments.
But take away my chance to see what's happening at Rick’s and the letters of transit (Casablanca), or hear Robert Osborn giving me the backstory on The Music Man or Citizen Kane really makes me angry.
Older people deserve a break! Taking away their favorite channel for an up-charge is heartless. Retirees on fixed incomes should not be forced to pay more, and be inconvenienced to watch a favorite channel.
I called Charter’s headquarters on Thursday, and asked to speak to a media representative for comment about this channel move. The person took my vital info, and said someone would get back to me in 72-hours.
In other words, the representative threw up a roadblock. I told Charter this would be the same as "no comment" since I doubted anyone was going to call me on Sunday (and this column would run before then anyway.)
Apparently Charter didn't care. I'm not certain they care what you and I think about this, anyway. But here is their corporate phone number: 314- 965-0555. Tell them keep TCM where it is!
Using public pressure to force big business to rescind an unfair measure would be something nice to see for a change.
Local governmental bodies could stick up for a segment of constituents like this. They could start passing resolutions urging Charter not to discriminate against older citizens, and keep TCM on cable without a digital box.
Linda Burke
3:08 pm on Friday, April 20, 2012
I agree with your comments and concerns about the changes discriminating the older age group. My husband enjoys the golf channel very much and I enjoy him watching it on a TV in another room of our house that does not have the digital box. Now he will have to watch it on the one TV in our family room with the digital box!!
Brutal Reality
5:21 pm on Friday, April 20, 2012
You could complain, but you'd only be delaying the inevitable. All channels will go digital before too long, requiring you to have some sort of receiver in order to watch. Cable is the only medium that still offers analog broadcast. Heck, even over-the-air TV requires a digital converter box now. I think you just need to get comfortable with the fact that analog will be completely snuffed out before too long.
M Whitener
8:55 pm on Sunday, April 22, 2012
It's not about analog vs digital. Everybody has a digital TV and they already receive lots of digital channels. It's about forcing us to use their stupid boxes. Not gonna do it. I will switch to UVerse or satellite TV if I have to use a box anyway.
John Hoffmann
3:42 am on Saturday, April 21, 2012
Dear Brutal Reality,
First of all I wrote this column not Dan Barger. It first appeared in the Chesterfield Patch. Dan did change the last paragraph and he added his name to the work.
I fully understand your point. But MY point, and not Dan's, was that you don't take a channel that is a favorite of seniors off first. You take that channel off last.
John Hoffmann
M Whitener
8:57 pm on Sunday, April 22, 2012
John, if its about people over 50, Charter did the stupidest thing they could have because they are a lot more discriminating than younger people. For the first time in 20 years, I'm pretty sure I am going to shut off cable TV. Charter went bankrupt once and they're obviously stupid so I suppose that'll happen again now.
M Whitener
9:02 pm on Sunday, April 22, 2012
Around y2k Fox News was available via an Internet stream. The ads ran of course Fox was happy to do it. The cable companies griped and Fox shut it down. The time has come for unique content providers like Fox and TCM to offer their content via Internet subscription and bypass the cable companies. Charter is obviously desperate but this won't work because if you have to use a set-top box anyway you will look at alternatives. I will gladly switch to UVerse or satellite now just because I hate Charter, even if those cost more (which they won't).
bones
12:01 pm on Friday, February 1, 2013
Charter has the pulse of there wallet and as for me they can take there box and#!@&* isent enough enough